Shipping Policy

At KENYA TEA, we understand the importance of timely and reliable shipping when it comes to delivering your favorite tea storage containers. That's why we have implemented a comprehensive shipping policy to ensure a smooth and efficient delivery process for our valued customers.

Shipping Methods:

We offer a variety of shipping methods to cater to your specific needs. Whether you prefer standard shipping or expedited delivery, we have you covered. Our shipping options include:

• Standard Shipping: This method typically takes 3-5 business days for delivery within the United States. For international orders, please allow additional time for customs clearance.
• Expedited Shipping: If you need your tea storage containers in a hurry, we offer expedited shipping options. This method ensures faster delivery within 1-2 business days.

Shipping Costs:

Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping method selected. During the checkout process, you will be provided with an accurate shipping cost estimate before finalizing your purchase.

Order Processing Time:

Once your order is placed, our dedicated team works diligently to process and prepare it for shipment. Most orders are processed within 1-2 business days. Please note that during peak seasons or promotional periods, order processing may take slightly longer.

Tracking Your Order:

We want to keep you informed every step of the way. Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your package and estimate its arrival time.

Shipping Restrictions:

While we strive to deliver our tea storage containers to customers worldwide, there may be certain shipping restrictions imposed by local laws and regulations. It is your responsibility to ensure that the products you order comply with the import regulations of your country.

Lost or Damaged Packages:

In the rare event that your package is lost or arrives damaged, please contact our customer support team immediately. We will work with you to resolve the issue and ensure your satisfaction.

Customer Support:

If you have any questions or concerns regarding our shipping policy, please don't hesitate to reach out to our friendly customer support team. We are here to assist you and provide the best possible shopping experience.

Thank you for choosing KENYA TEA for all your tea storage container needs. We appreciate your trust in our products and services.